Returns
You may return FULL PRICED items for a refund postmarked within 14 days of receipt.
SALE ITEMS AND SWIMWEAR cannot be refunded or exchanged
To be eligible for a return, your item must be unused, unworn and in the same condition that you received it with the original tags.
We do not offer exchanges at this time. If you need a different size, item, etc. please place a new order for the item and return your current Full Priced item for a refund.
To Prepare your Return Shipment, please complete the return form received with your order and ship to:
Dé Rococo
7 Simtat Neve Tzedek , Tel Aviv, Israel
Zip Code: 6515438
The customer is responsible for paying for shipping costs for returning any item/s using a trackable shipping method. All shipping costs are non-refundable.
Refunds (if applicable)
Once your return is received and inspected we will send you an email to notify you that we have received your returned item and on the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
Any questions please email us at shop@de-rococo.com
Thank you!